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ELECTRONIC FUND TRANSFERS
YOUR RIGHTS AND RESPONSIBILITIES
Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference.
Electronic Fund Transfer Initiated By Third Parties. You
may authorize a third party to initiate electronic fund transfers between
your account and the third party’s account. These transfers to make
or receive payment may be one-time occurrences or may recur as directed
by you. These transfers may use the Automated Clearinghouse (ACH) or other
payments network. Your authorization to the third party to make these
transfers can occur in a number of ways. In some cases, your authorization
can occur when the merchant posts a sign informing you of their policy.
In all cases, the transaction will require you to provide the third party
with your account number and financial institution information. This information
can be found on your check as well as on a deposit or withdrawal slip.
Thus, you should only provide your financial institution and account information
(whether over the phone, the Internet, or via some other method) to trusted
third parties whom you have authorized to initiate these electronic fund
transfers.
Preauthorized credits. You may make arrangements for certain direct
deposits to be accepted into your checking or saving account(s).
Preauthorized payments. You may make arrangements to pay certain
recurring bills from your checking or passbook savings account(s).
Electronic check conversion-types of transfers-Your check can
result in an electronic funds transfer. This can happen in several ways.
For example:
You can purchase goods or pay for services and authorize a
merchant or service provider to convert your check into an electronic funds
transfer.
At the time you offer a check to a merchant or service provider,
you may be asked to authorize the merchant or service provider to electronically
collect a charge in the event the check is returned for insufficient funds.
Paying such a fee electronically is an electronic transfer funds transfer.
Your authorization to make these types of electronic funds
transfers may be expressed in writing or implied through the posting of
a sign.
Electronic returned check charge. You may authorize a merchant
or service provider to electronically collect a charge in the event a
check is returned for insufficient funds.
ATM Transfers types of transfers and dollar limitations You may access your account(s) by ATM using your ATM card and personal identification number to:
Get cash withdrawals from checking or savings account(s) with an ATM card-the dollar limit will be disclosed in writing at account opening.
Transfer funds from savings to checking account(s) with an ATM card
Transfer funds from checking to savings account(s) with an ATM card
Get information about:
- the account balance of your checking accounts *with an ATM card
- the account balance of your savings accounts * with an ATM
card
* Some of these services may not be available at all terminals.
» View ATM Services Disclosure
Online banking – types of transfers – You may
access your accounts by computer at www.rolettestatebank.com and using
your User identification and password to:
Transfer funds from checking, savings to savings, checking
Transfer funds from checking to loan account(s)
Make payments from checking, savings to loan accounts
(some payments made by paper check will not be subject to this
Electronic Fund Transfer disclosure. Se your service agreement
for details.)
Get balance information about checking, savings, certificate
of deposit or loan accounts
Get withdrawal history about checking or savings
Get deposit history about checking or savings
Get transaction history about checking, savings or loan accounts
Limitations on frequency of transfers – In
addition to those limitations on transfers elsewhere described, if any,
the following
limitations apply
to your savings account(s):
During any calendar month or statement cycle of at least four weeks,
you may not make more than six withdrawals or transfers to another
account of yours or to a third party by means of a preauthorized
or automatic transfer
or telephone order or instruction. No more than three of the six
transfers may be made by check, draft, debit card (if applicable)
or similar order
to a third party. If you exceed the transfer limitations set forth
above in any statement period, your account will be subject to closure
by the
financial institution.
Bill payment service – types of transfers –
You may access this service by computer at www.rolettestatebank.com
and using your user name and password.
You may access this service to:
Make payments from your checking and savings account(s) to third party
(Some payments made by paper check will not be subject to this Electronic Fund
Transfer disclosure. See your service agreement for details.)
FEES
We do not charge for direct deposits to any type of account
We do not charge for preauthorized payments from any type
of account.
Except as indicated elsewhere, we do not charge for
these electronic fund transfers.
ATM Operator/Network Fees. When you use an ATM not
owned by us, you may be charged a fee by the ATM operator
or
any network used (and you may be charged a fee for a
balance inquiry
even if you don not
complete a fund transfer)
DOCUMENTATION
Terminal transfers. You can get a receipt at the time
you make any transfer to or from your account using
one of our automated teller machines.
Preauthorized credits. If you have arranged to have
direct deposits made to your account at least once every
60 days
from the same person or company:
- The person or company making the
deposit will tell you every time they send us money
,
You can call us at (701) 246-3395 to find out whether
or not the deposit has been made.
· Periodic statements.
You will get a monthly account statement from us for
your Regular Checking, Senior Checking, Student Checking,
and
NOW accounts.
You will get a monthly statement from us for your
passbook accounts, unless there are no transfers in
a particular
month. In any case, you will get a statement at least
quarterly.
PREAUTHORIZED PAYMENTS
Right to stop payment and procedure for doing so. If you
have told us in advance to make regular payments out
of your account, you can stop any of these payments. Here
is how:
Call or write us at the telephone number or address listed
in this brochure in time for us to receive your request
3 business days or more before the payments is scheduled
to be made. If you call, we may
also require you to put your request in writing and
get it to us within 14 days after you call.
We will charge you $10.00 for each stop-payment order you
give.
Notice of varying amounts. If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)
Liability for failure to stop payment or preauthorized transfer. If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, will be liable for your losses or damages.
FINANCIAL INSTITUTIONS LIABILITY
Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
(1) If, through no fault of our, you do not have enough money in your account to make the transfer.
(2) If you have an overdraft line and the transfer would go over the credit limit.
(3) If the automated teller machine where you are making the transfer does not have enough cash.
(4) If the terminal or system was not working properly and you knew about the breakdown when you started the transfer.
(5) If circumstances beyond our control (such as fire or flood)
prevent the transfer, despite reasonable precautions that we
have taken.
(6) There may be other exceptions stated in our agreement with
you.
CONFIDENTIALITY
We will disclose to third parties about your account or the transfers you make:
(1) where it is necessary for completing transfers; or
(2) in order to verity the existence and condition of your account for a third party, such as a credit bureau or merchant; or
(3) in order to comply with government agency or court orders; or
(4) as explained in the separate Privacy Disclosure.
UNAUTHORIZED TRANSFERS
(a) Consumer liability. Tell us AT ONCE if you believe your card and/or code has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days, you can lose no more than $50 if someone used your card and/or code without your permission. (If you believe your card and/or code has been lost or stolen, and you tell us within 2 business days after you learn of the loss or theft, you can lose no more than $50 if someone used your card and/or code without your permission.)
If you do NOT tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us, you could lose as much as $500.
Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital stay) kept
you from telling us, we will extend the time period.
(b) Contact in an event of unauthorized transfer. If you believe your card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone number or address listed in this brochure.
ERROR RESOLUTION NOTICE
In Case of Errors or Questions About Your Electronic
Transfers, Call or Write us at the telephone number
or address listed in this disclosure, as soon as
you can, if you think your statement
or receipt is wrong or if you need more information
about a transfer listed on the statement or receipt.
We must hear from you no
later than 60 days after we sent the FIRST statement
on which the problem or error appeared.
1) Tell us your name and account number (if any).
2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
3) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business
days (20 business days if the transfer involved a new account)
after we hear from you and will correct any error promptly. If
we need more time, however,
we may take up to 45 days (90 days if the transfer involved a
new account, a point-of-sale transaction, or a foreign-initiated
transfer) to investigate
your complaint or question. If we decide to do this, we will
credit your account within 10 business days (20 business days
if the transfer involved
a new account) for the amount you think is in error, so that
you will have the use of the money during the time it takes us
to complete our investigation.
If we ask you to put your complaint or question in writing and
we do not receive it within 10 business days, we may not credit
your account. Your
account is considered a new account for the first 30 days after
the first deposit is made, unless each of you already has an
established account
with us before
this account is opened.
We will tell you the results within three business days after completing our investigation. If we decide that there was no error we will send you a written explanation. You may ask for copies of the documents that we used in our investigation
If you have inquiries regarding your account, please contact
us at:.
ROLETTE STATE BANK
209 MAIN STREET, P.O. BOX 126
ROLETTE, NORTH DAKOTA 58366-0126
Business Days: Monday through Saturday
Excluding Federal Holidays
Phone: (701) 246-3395
MORE DETAILED INFORMATION IS AVAILABLE
ON REQUEST
YOUR ABILITY TO WITHDRAW FUNDS
This policy statement applies to “transaction” accounts and
savings accounts. Transaction accounts, in general, are accounts which
permit an unlimited number of payments to third persons and an unlimited
number of telephone and preauthorized transfers to other accounts of yours
with us. Checking accounts are the most common transaction accounts. Fell
free to ask us weather any of your other accounts might also be under
this policy.
Please remember that even after we have made funds available
to you, and you have withdrawn the funds, you are still responsible for
checks you deposit that are returned to us unpaid and for any other problems
involving your deposit.
For determining the availability of your deposits, every day
is a business day, except Saturdays, Sundays, and federal holidays.
If you make a deposit before 2:30 P.M. Monday through Friday
on a business day that
we are open, we will consider that day to be the day of your
deposit. However if you make
a deposit after 2:30 P.M. Monday through Friday or on a day
we are not open, we will consider that the deposit was made on the
next business day we are
open.
If we cash a check for you that is drawn on another bank,
we may withhold the availability of a corresponding amount of funds that
are already in your account. Those funds will be available at the time
funds from the check we cashed would have been available if you had deposited
it.
If we accept for deposit a check that is drawn on another
bank, we may make funds from the deposit available for withdrawal immediately
but delay your availability to withdraw a corresponding amount of funds
that you have on deposit in another account with us. The funds in the
other account would then not be available for withdrawal until the time
periods that are described elsewhere in this disclosure for the type of
check that you deposited.
LONGER DELAYS MAY APPLY
Case-by-case delays. In some cases, we will not make all
of the funds that you deposit by check available to you on the same day
we receive your deposit. Depending on the type of check that you deposit,
funds may not be available until the second business day after the day
of your deposit. The first $100 of your deposits, however, may be available
on the same day.
If we are not going to make all of the funds from your deposit
available on the same day we receive your deposit, we will notify you
at the time you make your deposit. We will also tell you when the funds
will be available. If your deposit is not made directly to one of our
employees, or if we decide to take this action after you have left the
premises, we will mail you the notice by the day after we receive your
deposit.
If you will need the funds from a deposit right away, you
should ask us when the funds will be available.
Safeguard exceptions. In addition, funds you deposit by check
may be delayed for a longer period under the following circumstances:
We believe a check you deposit will not be paid.
You deposit check totaling more than $5,000 on any one day.
You redeposit a check that has been returned unpaid.
You have overdrawn your account repeatedly in the last six
months.
There is an emergency, such as failure of computer or communications
equipment.
We will notify you if we delay your ability to withdraw funds
for any of these reasons, and we will tell you when the funds will be
available. They will generally be available no later than the seventh
business day after the day of your deposit.
SUBSTITUTE CHECKS AND YOUR RIGHTS
As an account holder, you may see substitute checks from time to
time, such as when you receive your account statement with copies
of your checks, when you view your account information online, or when
your request
a copy of your original check for proof of payment. The following
substitute check disclosure provides information about substitute checks
and your
rights. So you will recognize a substitute check when you receive
one, we have also included an illustration of the front side of a substitute
check along with an explanation of the substitute check ’s
components.
What is a substitute check?
To make check processing faster, federal law permits banks
to replace original checks with “substitute checks.” These checks are similar
in size to original checks with a slightly reduced image of the front and
back of the original check. The front of a substitute check states: “This
is a legal copy of your check. You can use it the same way you would use
the original check.” You may use a substitute check as proof of
payment just like the original check.
Some or all of the checks that you receive back from us may
be substitute checks. This notice describes rights you have
when you receive substitute checks from us. The rights
in this notice do not apply
to original
checks or to electronic debits to your account. However,
you have rights under other law with respect to those transactions.
What are my rights regarding substitute checks?
In certain cases, federal law provides a special procedure
that allows you to request a refund for losses you suffer if a
substitute
check is posted to your account (for example, if you think
that we withdrew the
wrong amount from your account or that we withdrew money from
your account more than once for the same check). The losses
you may attempt to recover
under this procedure may include the amount that was withdrawn
from your account and fees that were charged as a result of
the withdrawal (for example,
bounced check fees).
The amount of your refund under this procedure is limited to
the amount of your loss or the amount of the substitute check,
whichever is
less. You also are entitled to interest on the amount of your
refund if your account is an interest-bearing account. If your
loss exceeds the amount
of the substitute check, you may be able to recover additional
amounts under other law.
If you use this procedure, you may receive up to $2,500.00
of your refund (plus interest if your account earns interest) within
10 business
day(s) after we received your claim and the remainder of your
refund (plus
interest if your account earns interest) not later than 45
calendar day(s) after we received your claim.
We may reverse the refund (including any interest on the refund)
if we later are able to demonstrate that the substitute check
was correctly posted to your account.
This policy statement applies to “transaction” accounts
and savings accounts. Transaction accounts, in general, are accounts
which permit an unlimited number of payments to third persons and an
unlimited number of telephone and preauthorized transfers to other
accounts of yours with us. Checking accounts are the most common transaction
accounts.
How do I make a claim for a refund?
If you believe that you have suffered a loss relating to a
substitute check that you received and that was posted to your
account,
please contact us at:
Rolette State Bank
PO Box 126
209 Main Street
Rolette, ND
58366-0126
Phone: (701)246-3395
You must contact us within 60 calendar days of the date that
we mailed (or otherwise delivered by a means to which you agreed)
the substitute
check in question or the account statement showing that the
substitute check was posted to your account, whichever is later.
We will extend this
time
period if you were not able to make a timely claim because
of extraordinary circumstances.
Your claim must include—
• A description of why you have suffered a loss (for example,
you think the amount withdrawn was incorrect);
• An estimate of the amount of your loss;
• An explanation of why the substitute check you received is
insufficient to confirm that you suffered a loss; and
• A copy of the substitute check and/or the following information
to help us identify the substitute check: the check number,
the amount of the check, the name of the person to whom you
wrote the check
and Date of
check.
Substitute check image:
1. An image of the original check appears in the upper right-hand
corner of the substitute check.
2. A substitute check is the same size as a standard business
check.
3. The information in asterisks relates to the “reconverting bank” – the
financial institution that created the substitute check.
4. The information in brackets (appears sideways facing
check image) relates the “truncating bank” – the
financial institution that took the original check out of the check
processing
system.
5. The Legal Legend states: This is a legal copy of your
check. You may use it the same way you would use the original check.
6. The MICR lines at the bottom of the image of the original
and at the bottom of the substitute check are the same
except for the “4” at
the beginning of the substitute check number, which indicates
that it is a substitute check being moved forward for collection
purposes. It is also possible
for a substitute check number to begin with a “5” if
the item is being returned. The rest of the MICR line is
the same as the original check to ensure that it is processed
as though
it were the
original.
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